At nona22, we believe gambling should be entertainment – not a burden. This page provides everything you need to know about playing smart, recognising warning signs, and using the self-control tools we have built specifically for you.
Responsible gaming means making conscious, informed decisions while gambling — knowing your limits, understanding the risks involved, and ensuring the activity remains purely for entertainment. At nona22, we see this not only as a legal obligation, but as a moral duty to every member who entrusts their leisure time with us.
Many Malaysian players enjoy a great betting experience at nona22 without any issues — they play for fun, set personal limits, and know when to stop. However, we recognise that a small number of individuals may struggle to control their gambling activity. That is why we invest in comprehensive systems and support.
Remember – winnings in gambling are never guaranteed. Every bet carries the risk of losing money, and game outcomes are random. Never gamble with money you cannot afford to lose, and never try to "chase your losses" by wagering more.
Nona22 partners with problem gambling support organisations and enforces strict internal procedures to identify at-risk players. Every member can access self-control tools at any time, with no waiting period or approval required. We want you to feel safe and in control every time you open the nona22 platform.
All these tools are accessible directly from your nona22 account — free, instant, and at no extra charge.
Set daily, weekly, or monthly deposit limits to control how much money you add to your account. Limits take effect immediately when lowered, and require a 7-day waiting period if you wish to raise them again — ensuring your decisions are fully considered.
Set the maximum loss amount you are willing to accept within a given period. Once this limit is reached, the nona22 system will automatically block any further wagering for that period. This is one of the most effective tools for preventing large losses in a short amount of time.
Set a maximum duration for each gaming session. As the set time approaches, the system will send a reminder. Once the limit is reached, the session will end automatically so you never lose track of time while enjoying the nona22 platform.
If you feel you need a short break from the platform, use the Cool-Off feature to temporarily suspend your account – from 24 hours up to 6 weeks. During this period, you will not be able to log in or place any bets, giving you space to reassess your situation.
A more permanent option — self-exclusion allows you to close access to your nona22 account for a minimum period of 6 months up to permanently. During this period, all promotions will be suspended and you will not receive any marketing communications. This option is suitable for those who need a longer, more serious break.
Track your betting history, deposits, withdrawals, and session time in detail through the account reports section. Full transparency lets you evaluate your own gambling patterns and make decisions based on real data — not just gut feelings.
Identifying a problem early is the most important step. If you or someone you care about is showing the following signs, it is time to seek help.
Answer these questions honestly. There are no right or wrong answers — this is simply a personal guide to help you evaluate your own gambling patterns.
The process is simple and can be completed on your own in just a few minutes.
Access the nona22 platform and log in with your username and password. Always use a personal device to protect the privacy of your settings.
Click on your profile icon or username in the top right corner, then select "Account Settings" or "Responsible Gaming" from the dropdown menu.
You will see a list of all available self-control tools. Choose whichever suits your needs – deposit limits, time limits, cool-off, or self-exclusion.
Enter the limit value you want and confirm your decision. Limits that lower your protection take effect immediately, while limits that increase protection require a waiting period before taking effect.
If you are facing any difficulties or wish to request a longer self-exclusion, contact the nona22 support team via 24/7 live chat. We will assist you with full respect and without any judgement.
Control the maximum amount of money you can deposit into your nona22 account within a given period. Set it based on your actual financial capacity, not on expected winnings.
The nona22 system will send a pop-up notification whenever you have played beyond the duration you set. This helps you stay aware of the time spent on the platform.
If you feel you need to stop completely, the self-exclusion option can be activated immediately. Your account will be blocked and all marketing communications will cease for the duration of the chosen period.
Protecting minors from accessing gambling platforms is one of nona22's highest priorities. We enforce strict age verification during the registration and KYC process. No account will be fully activated without valid age confirmation.
If you are a parent or guardian, we encourage you to take the following steps to ensure your children do not access the nona22 platform or any online gambling site:
Nona22 encourages players who need additional support to reach out to professional help organisations. Their assistance is free, confidential, and does not require you to disclose your identity if you prefer not to.
Answers to the most frequently asked questions about responsible gaming at nona22.